Would your business survive if your client files were destroyed?
Whether you are an IFA, a mortgage broker, an insurance broker or a stock broker. Regulatory requirements as set by, for example the FSA, demands that you keep certain documents, such as those associated with "know your customer" -the fact find, and that these can be produced on demand. Which means that your client files are extremely valuable to your business.
So why not insure them?
Once scanned, your files become electronic documents that can be backed-up and copies kept off-site. Our online-backup service allows you to backup easily and even more importantly, restore the files easily should you need to. Scan and backup and your disaster recovery plan is in place.
But what about compliance?
Don't I need to keep the original paper file anyway for compliance purposes? The key question to ask yourself is: do I really have the original? Apart from the original Fact Find form bearing the client's signature, the answer is likely to be no.
The FSA and other regulatory bodies are happy to use electronic files so most of your filing cabinets could be "shrunk". The only paper you need to keep are those bearing the client's original signature. Which means you could probably fit over 1000 client files in 1 filing cabinet. Think of the space you could save!
Would you be able to offer a better customer service if you could carry your files with you?
1 gig of disk space on your laptop will allow you to carry around 2 filing cabinets. Where you are (at home, in your car or in the office) becomes irrelevant to your clients. No more "I'll get back to you..." and then ringing in for someone to pull out the file you need or waiting until you're next in the office.
How much time is spent on filing?
Filing is very time consuming and boring, re-filing is even worse. And looking for a file that's been mis-filed... well! Electronic filing is done once. Retrieving and re-filing is then done automatically. Have you got piles of filing to do?
Use our online calculator to get a rough idea of how much paper you have and how much it would cost.


